Terms & Conditions

Effective Date: April 10th, 2025

Welcome to Creature Comfort Cooling LLC ("Company", "we", "our", or "us"). By accessing or using our website located at https://ccchvac.wixsite.com/ccchvac, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Services

Creature Comfort Cooling LLC provides HVAC-related services to residential and commercial clients in Kansas. All services are subject to availability and scheduling through our preferred communication channels.

2. User Responsibilities

By using our website or services, you agree to:

Provide accurate and complete information
Not misuse or attempt to harm our systems or reputation
Use our services only for lawful purposes

3. Personal Information

We collect personal information including names, phone numbers, email addresses, and physical addresses. This information is used solely to provide and improve our services. By submitting your information, you consent to its collection and use in accordance with our Privacy Policy.

4. Payment

We accept payments through PayPal, Venmo, Zelle, and CashApp, and Housecall Pro. Payment terms and expectations will be clearly communicated before services are rendered.

5. Intellectual Property

All content on our website, including but not limited to logos, text, graphics, and images, is the property of Creature Comfort Cooling LLC or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any of our content without our express written permission.

6. User-Generated Content

If you submit reviews, comments, or other content:

You grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute such content.
You affirm that your content does not violate the rights of any third party, including copyright, trademark, or privacy rights.

We reserve the right to remove or modify any user-submitted content at our sole discretion.

7. Disclaimers

Our services are provided "as is" and we make no guarantees regarding uptime, response time, or suitability for specific needs. We are not liable for any damages resulting from the use or inability to use our services or website.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Kansas. Any disputes will be resolved in the appropriate courts located in Kansas.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the website after changes constitutes acceptance of the new terms.

10. Contact Us

For questions or concerns about these Terms, please contact us at: Creature Comfort Cooling LLC
Email: creaturecomforthvac@gmail.com
Phone: 913-212-0566